---
title: Configuring Slack Notifications for DSR
description: Set up Slack notifications to stay informed about new DSRs in real time.
---

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# Configuring Slack Notifications for DSR

## Set up Slack notifications to stay informed about new DSRs in real time.

**Before You Start**

 Ask your Customer Success Manager to setup your company's portal for the Slack Notifications automation. 

To configure Slack notifications in MineOS, you must be a Slack admin or have the necessary permissions to install apps within your organization.

For Slack integrations we have two options:

- Slack Webhook flow in order to receive the notifications to. This flow  allows **private and public channels**. (Recommended)
- OAuth flow which requires a web approval for Mine's app to access your Slack in order to post messages in a **public channel**.  
  <https://docs.mineos.ai/knowledge/generating-your-slack-webhook-url>

 

**OAuth Flow**

1. Go to Settings \> Automations \> Dashboard.
   
   ![](https://docs.mineos.ai/hs-fs/hubfs/Screenshot%202025-02-06%20at%2013-52-06-png-1.png?width=670&height=429&name=Screenshot%202025-02-06%20at%2013-52-06-png-1.png)
2. Pick the *"Notify by Slack on New Privacy Request"* integration and click Configure.
   
   ![](https://docs.mineos.ai/hs-fs/hubfs/Screenshot%202025-02-06%20at%2017-51-35-png.png?width=670&height=571&name=Screenshot%202025-02-06%20at%2017-51-35-png.png)
3. Authorize MineOS connection to your Slack workspace by clicking "Connect" and following the onscreen instructions:  
   ![](https://docs.mineos.ai/hs-fs/hubfs/Screenshot%202025-02-06%20at%2012-49-32-png.png?width=670&height=536&name=Screenshot%202025-02-06%20at%2012-49-32-png.png)  
   ![](https://docs.mineos.ai/hs-fs/hubfs/Screenshot%202025-02-06%20at%2012-50-38-png.png?width=670&height=347&name=Screenshot%202025-02-06%20at%2012-50-38-png.png)
4. Choose the **public** Slack channel to which you want to receive notifications:
   
   ![](https://docs.mineos.ai/hs-fs/hubfs/Screenshot%202025-02-06%20at%2012-53-26-png.png?width=670&height=540&name=Screenshot%202025-02-06%20at%2012-53-26-png.png)
5. After completing the integration setup, a green notification will appear to confirm completion.

   ![](https://docs.mineos.ai/hs-fs/hubfs/Screenshot%202025-02-06%20at%2014-05-25-png.png?width=523&height=238&name=Screenshot%202025-02-06%20at%2014-05-25-png.png)

**Slack Webhook URL Flow**

1. Make sure you generated a Slack Webhook URL for your desired channel. Here's our article [on how to generate a Slack Webhook URL](https://docs.mineos.ai/knowledge/generating-your-slack-webhook-url).
2. Go to Settings \> Automations \> Dashboard.![](https://docs.mineos.ai/hs-fs/hubfs/Screenshot%202025-02-06%20at%2013-52-06-png-1.png?width=670&height=429&name=Screenshot%202025-02-06%20at%2013-52-06-png-1.png)
3. Pick the *"Notify by Slack on New Privacy Request - By Webhook"* integration and click Configure.  
   ![Screenshot 2025-12-25 at 16.03.22](https://docs.mineos.ai/hs-fs/hubfs/Screenshot%202025-12-25%20at%2016.03.22.png?width=670&height=391&name=Screenshot%202025-12-25%20at%2016.03.22.png)
4. Insert the generated webhook URL from Slack from the first step:  
   Note: The webhook key is used in the integration for subscribing and unsubscribing this integration to Mine's Ticket Created event. We strongly recommend giving this webhook id a meaningful name e.g., *SlackNotifier*.  
   ![Screenshot 2025-12-25 at 16.04.05](https://docs.mineos.ai/hs-fs/hubfs/Screenshot%202025-12-25%20at%2016.04.05.png?width=670&height=392&name=Screenshot%202025-12-25%20at%2016.04.05.png)
5. Click Finish.

 

 

Once activated, you will receive a Slack notification for each new DSR:

![Screenshot 2025-12-25 at 15.53.55](https://docs.mineos.ai/hs-fs/hubfs/Screenshot%202025-12-25%20at%2015.53.55.png?width=670&height=120&name=Screenshot%202025-12-25%20at%2015.53.55.png)

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