DSR Handling
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      Configuring Slack Notifications for DSR

      Set up Slack notifications to stay informed about new DSRs in real time.

       

      Before You Start

      Ask your Customer Success Manager to setup your company's portal for the Slack Notifications automation. 
      To configure Slack notifications in MineOS, you must be a Slack admin or have the necessary permissions to install apps within your organization
      Important
      Slack notifications can only be sent to public Slack channels
       
       Setting up
      1. Go to Settings > Automations > Dashboard.

      2. Pick the "Notify by Slack on New Privacy Request" integration and click Configure.

      3. Authorize MineOS connection to your Slack workspace by clicking "Connect" and following the onscreen instructions:

      4. Choose the public Slack channel to which you want to receive notifications:

      5. After completing the integration setup, a green notification will appear to confirm completion.




      6. Finally, inform your Customer Success Manager that the configuration is complete and request activation of the integration.

        Once activated, you will receive a Slack notification for each new DSR:

         

      Screenshot 2024-12-02 at 21.51.51