---
title: Gorgias Integration
description: Automating your privacy requests fulfillment by integrating MineOS to Gorgias
---

[Skip to content](https://docs.mineos.ai/knowledge/gorgias-integration#main-content)

[![Mine](https://docs.mineos.ai/hs-fs/hubfs/Frame%201948756858.png?width=62&height=40&name=Frame%201948756858.png)](https://docs.mineos.ai/knowledge)

Open main navigation

Close main navigation

 Hello! How can we help you?

- There are no suggestions because the search field is empty.

1. [Help center](https://docs.mineos.ai/knowledge)
2. [Integrations](https://docs.mineos.ai/knowledge/integrations)

# Gorgias Integration

## Automating your privacy requests fulfillment by integrating MineOS to Gorgias

By using this integration, all user data, as well as his entity, will be permanently deleted from Gorgias.

**Note:** All open tickets related to the user must be closed before a user entity can be deleted. **Make sure the requestor doesn't have an open ticket on your Gorgias account before the deletion.**

#### **Before you start**

- Make sure your MineOS plan supports integrations.

#### **Setting up**

**Mine for Business**

1\. From your Mine for Business account, select Data Sources and search for **Gorgias**:

![](https://docs.mineos.ai/hubfs/undefined-Mar-27-2023-01-04-32-6528-PM.png)

2\. Open the configuration page for Gorgias integration.

![](https://docs.mineos.ai/hubfs/undefined-Mar-27-2023-01-04-33-2325-PM.png)

3\. In the following sections we will guide you on how to fill in this configuration page.

#### Gorgias

1\. Log in to Gorgias account.

2\. In the top left corner, click on **Settings** and then  **REST API**

**![](https://docs.mineos.ai/hubfs/undefined-Mar-27-2023-01-04-32-7988-PM.png)**

3\. Copy the **Password (API Key)** value to Mine's Portal **API Key** input, the **Username (your email address)** to Mine's Portal **Username** input

![](https://docs.mineos.ai/hubfs/undefined-Mar-27-2023-01-04-32-9862-PM.png)

4\. Copy from the **Base API URL** the text after the "https://" and before the ".gorgais.com/api/" to the **Account** input in Mine's portal (the text that is hidden in the image above)

5\. Click **Test your integration** so MineOS can verify the credentials.  
6\. Click **Enable integration** and **Save**

7\. You're done! MineOS has been connected to your Gorgias account.

#### **What's next?**

Read more about the deletion process using integrations [here](https://help.portal.saymine.com/knowledge/managing-deletion-requests-using-integrations).

Read more about the get a copy process using integrations [here](https://help.portal.saymine.com/knowledge/managing-copy-requests-using-integrations).

 

Talk to us if you need any help with Integrations via our chat or at [portal@saymine.com](mailto:portal@saymine.com), and we'll be happy to assist!🙂

- [Data Inventory](https://docs.mineos.ai/knowledge/data-inventory#main-content)

    - [Systems](https://docs.mineos.ai/knowledge/data-inventory#systems)
    - [Data types](https://docs.mineos.ai/knowledge/data-inventory#data-types)
    - [Activities](https://docs.mineos.ai/knowledge/data-inventory#activities)
- [Compliance Operations](https://docs.mineos.ai/knowledge/compliance-operations#main-content)

    - [Compliance reports](https://docs.mineos.ai/knowledge/compliance-operations#compliance-reports)
    - [Policies & alerts](https://docs.mineos.ai/knowledge/compliance-operations#policies-alerts)
    - [Risk assessments](https://docs.mineos.ai/knowledge/compliance-operations#risk-assessments)
- [DSR Handling](https://docs.mineos.ai/knowledge/dsr-handling#main-content)

    - [Setting Up Channels](https://docs.mineos.ai/knowledge/dsr-handling#setting-up-channels)
    - [Configuring Responses](https://docs.mineos.ai/knowledge/dsr-handling#configuring-responses)
    - [Processing Requests](https://docs.mineos.ai/knowledge/dsr-handling#processing-requests)
    - [Audit & Reporting](https://docs.mineos.ai/knowledge/dsr-handling#audit-reporting)
    - [Setting Up Rights & Workflows](https://docs.mineos.ai/knowledge/dsr-handling#setting-up-rights-workflows)
- [Integrations](https://docs.mineos.ai/knowledge/integrations#main-content)

    - [General information](https://docs.mineos.ai/knowledge/integrations#general-information)
- [Settings & Security](https://docs.mineos.ai/knowledge/settings-security#main-content)

    - [Security](https://docs.mineos.ai/knowledge/settings-security#security)
    - [Your Account](https://docs.mineos.ai/knowledge/settings-security#your-account)
- [Developers Documentation](https://docs.mineos.ai/knowledge/developers-documentation#main-content)

    - [Portal for developers](https://docs.mineos.ai/knowledge/developers-documentation#portal-for-developers)
    - [Webhook](https://docs.mineos.ai/knowledge/developers-documentation#webhook)
    - [Other](https://docs.mineos.ai/knowledge/developers-documentation#other)
- [Release Notes](https://docs.mineos.ai/knowledge/release-notes)
- [Consent Management](https://docs.mineos.ai/knowledge/consent-management)

[![Frame 1948756858](https://docs.mineos.ai/hs-fs/hubfs/Frame%201948756858.png?width=62&height=40&name=Frame%201948756858.png "Frame 1948756858")](https://mineos.ai/)

Copyright © 2026, "MineOS" (Saymine Technologies Inc)