Integrations
      Back to home
      1. Help center
      2. Integrations

      Facebook & Instagram Ads Integration

      Automate your privacy requests fulfillment by integrating MineOS to Facebook Ads

      This integration allows you to automate privacy requests by deleting customer data stored in your Facebook Ads account under "Custom audiences".

      Note:

      • Deletion requests are automated by sending a delete request for the last 100  Customer File Custom Audiences that contains the Customer's email. 

      Before you start

      • Make sure your MineOS plan supports automatic integrations.
      • Make sure you have "Full control" permission on your Facebook Ads account. (Not sure what that is? contact us! 🙂)

      Note: Only team members with the required Facebook Ads permissions can set up the integration. When set up, all team members can perform deletions using the integration.


      Setting up

      To connect Facebook Ads integration, follow the steps below:

      1. Find your Ad Account ID:
        1. Connect to your Facebook Ads manager.
        2. Choose the Ad account you wish to connect, and copy it's number. It appears at the top inside the "Campaigns" drop down box.
          In the screen below it's 485966549793595:



      The account ID appears as ACT in the URL

      If the Url is "https://www.facebook.com/adsmanager/manage/campaigns?act=485966549793595", the account Id is "485966549793595".

       

      2. Login to your MineOS account, go to Inventory -> Data Sources -> Facebook, and select "Integration".

      3. Paste your "Account Id" from the previous section and click Connect.

        1. Choose the Facebook Page your company uses for Facebook Ads and click "Next".
        2. On the Permission selection page, allow "Manage Ads for ad accounts that you have access to" (as shown below), and click "Done”.
      2. Click "Save."

      You're done! MineOS has been connected to your Facebook Ad account. You can now easily delete your customers' data from Facebook ads. 

      Note: 

      • Copy requests are not supported by Facebook.
      • "All done" next to the integration means that if a record related to the email address was found, the customer was deleted. 
      • The Facebook token is valid for 3 months. As a result, you will need to reconnect the integration every 3 months in order for it to function. Once the token expires, you will receive an error message asking you to reconnect the integration. 

      What's next?

      Read more about the deletion process using integrations here.

      Read more about the get a copy process using integrations here.


      Talk to us if you need any help with Integrations via our chat or at portal@saymine.com, and we'll be happy to assist!🙂