---
title: WixAnswers Integration
description: Automating your privacy requests fulfillment by integrating Mine Privacy Portal to WixAnswers
---

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# WixAnswers Integration

## Automating your privacy requests fulfillment by integrating MineOS to WixAnswers

### About WixAnswers Integration

#### What it does:

- Automates deletion requests by deleting the user's tickets and redacting (anonymizing) the Contact object.  
    - Redacting Contacts works by clearing any optional Contact attributes (e.g. signature, profile image), and setting mandatory ones as follow: 
          - Phone: +15550100
          - Name: REDACTED
          - Email: deleted\_\[userid\]@email.com

- Automates copy requests by sending the user a copy of his Contact & Tickets objects.

#### Before you start

- Make sure your MineOS plan supports automatic integrations.
- Make sure you have the permissions to create an API key on your WixAnswers account.

#### Setting up

To connect the WixAnswers integration, follow the steps below:

1. On the left sidebar, click on “**Data Sources**” and search for WixAnswers in the integration list.
2. Next, enter your WixAnswers API key. Follow these steps to obtain your SendGrid API key: 
     1. Login to your WixAnswers account.
     2. Go to **Settings** → Tools -\> Webhooks & **API Keys:**  
        **![](https://docs.mineos.ai/hs-fs/hubfs/image-png-Jan-06-2022-09-48-45-91-PM.png?width=534&name=image-png-Jan-06-2022-09-48-45-91-PM.png)**
     3. Select the "API Keys" tab and click **+ Add API Key**.
     4. Choose your API key name (e.g., "Mine for Business") select **Limited Access,** and set the following permissions (Tickets, Saved Replies & Contacts):  
        ![](https://docs.mineos.ai/hs-fs/hubfs/image-png-Jan-06-2022-09-50-46-99-PM.png?width=486&name=image-png-Jan-06-2022-09-50-46-99-PM.png)
     5. Click **Save.**
     6. Copy the **API Secret Key** & Paste it as the "API Secret" in the Mine for Business configuration page.
     7. Copy the **API Key ID** & Paste it as the "API Key ID" in the Mine for Business configuration page.
     8. Copy your WixAnswers **domain** and paste it as the Subdomain in the Mine for Business configuration page.  
        ![](https://docs.mineos.ai/hubfs/image-png-Jan-06-2022-09-55-52-61-PM.png)
     9. Click "**Enable integration**" and “**Save**”.

 

You're done! MineOS has been connected to your WixAnswers account. You can now easily delete your customers’ data from WixAnswers. 

#### **What’s next?**

Read more about the deletion process using integrations [here](https://help.portal.saymine.com/knowledge/managing-deletion-requests-using-integrations).

Read more about the get a copy process using integrations [here](https://help.portal.saymine.com/knowledge/managing-copy-requests-using-integrations).

 

Talk to us if you need any help with Integrations via our chat or at [portal@saymine.com](mailto:portal@saymine.com) and we'll be happy to assist!🙂

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