---
title: MineOS User Search
description: Search for your users' and data subjects' records inside MineOS.
---

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1. [Help center](https://docs.mineos.ai/knowledge)
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# MineOS User Search

## Search for your users' and data subjects' records inside MineOS.

#### About User Search

Find specific user records in your data sources and Data Subject Requests. Use the User Search tool to:

- Locate data subject data or information before handling their request
- Ensure that you no longer hold data on a subject after closing their deletion request 
- View a user's request status/history

To initiate a user search, click on "User search" on the lefthand toolbar in your Privacy Portal. 

![Screenshot 2023-10-05 at 11.13.05](https://docs.mineos.ai/hs-fs/hubfs/Screenshot%202023-10-05%20at%2011.13.05.png?width=180&height=320&name=Screenshot%202023-10-05%20at%2011.13.05.png)

Enter the relevant email address in the search box to search for a specific user. 

![Screenshot 2023-10-05 at 11.11.51](https://docs.mineos.ai/hs-fs/hubfs/Screenshot%202023-10-05%20at%2011.11.51.png?width=500&height=265&name=Screenshot%202023-10-05%20at%2011.11.51.png)

User searches will return two forms of records, if relevant: 

#### 1. User data across automated data source integrations 

A user search will return user data across automated data source integrations. If you have no  integrations enabled, no results will appear. 

This can help locate the user and their data before handling a request, or to inform you if you're still holding data on a specific user after closing their request.

#### 2. User request history

A user search will return a user's request history - if they submitted a request, its status, type, date received, and source. 

 

**Next steps:**

\- Learn to use [Email Evidence](https://help.portal.saymine.com/knowledge/article-email-evidence-by-mine) to verify a data subject before handling their request

\- Learn to add or [open a Data Subject Request manually](https://help.portal.saymine.com/knowledge/adding-new-requests-manually)

 

Talk to us if you need any help with the user search feature via our chat or at [portal@saymine.com](mailto:portal@saymine.com), and we'll be happy to assist! 🙂

 

- [Data Inventory](https://docs.mineos.ai/knowledge/data-inventory#main-content)

    - [Systems](https://docs.mineos.ai/knowledge/data-inventory#systems)
    - [Data types](https://docs.mineos.ai/knowledge/data-inventory#data-types)
    - [Activities](https://docs.mineos.ai/knowledge/data-inventory#activities)
- [Compliance Operations](https://docs.mineos.ai/knowledge/compliance-operations#main-content)

    - [Compliance reports](https://docs.mineos.ai/knowledge/compliance-operations#compliance-reports)
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- [DSR Handling](https://docs.mineos.ai/knowledge/dsr-handling#main-content)

    - [Setting Up Channels](https://docs.mineos.ai/knowledge/dsr-handling#setting-up-channels)
    - [Configuring Responses](https://docs.mineos.ai/knowledge/dsr-handling#configuring-responses)
    - [Processing Requests](https://docs.mineos.ai/knowledge/dsr-handling#processing-requests)
    - [Audit & Reporting](https://docs.mineos.ai/knowledge/dsr-handling#audit-reporting)
    - [Setting Up Rights & Workflows](https://docs.mineos.ai/knowledge/dsr-handling#setting-up-rights-workflows)
- [Integrations](https://docs.mineos.ai/knowledge/integrations#main-content)

    - [General information](https://docs.mineos.ai/knowledge/integrations#general-information)
- [Settings & Security](https://docs.mineos.ai/knowledge/settings-security#main-content)

    - [Security](https://docs.mineos.ai/knowledge/settings-security#security)
    - [Your Account](https://docs.mineos.ai/knowledge/settings-security#your-account)
- [Developers Documentation](https://docs.mineos.ai/knowledge/developers-documentation#main-content)

    - [Portal for developers](https://docs.mineos.ai/knowledge/developers-documentation#portal-for-developers)
    - [Webhook](https://docs.mineos.ai/knowledge/developers-documentation#webhook)
    - [Other](https://docs.mineos.ai/knowledge/developers-documentation#other)
- [Release Notes](https://docs.mineos.ai/knowledge/release-notes)
- [Consent Management](https://docs.mineos.ai/knowledge/consent-management)

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