--- title: Shopify Integration description: Automating your privacy request fulfillment by integrating MineOS to Shopify --- [Skip to content](https://docs.mineos.ai/knowledge/shopify-integration#main-content) [![Mine](https://docs.mineos.ai/hs-fs/hubfs/Frame%201948756858.png?width=62&height=40&name=Frame%201948756858.png)](https://docs.mineos.ai/knowledge) Open main navigation Close main navigation Hello! How can we help you? - There are no suggestions because the search field is empty. 1. [Help center](https://docs.mineos.ai/knowledge) 2. [Integrations](https://docs.mineos.ai/knowledge/integrations) # Shopify Integration ## Automating your privacy request fulfillment by integrating MineOS to Shopify Important note! MineOS supports two types of integrations:  Delete & Anonymize. The article below describes setup and usage of both integrations. --- #### Shopify Delete Integration This integration allows you to automate deletion requests of user data from Shopify. Fulfilling a user’s deletion request using the Shopify integration deletes the following: - Name - Address - Email - IP address - Credit card number Getting a copy of a user’s data using the integration includes: - Customer data - Orders **Note**: - Shopify will not erase personal data if the customer has made an order in the last 6 months (180 days) in case a chargeback occurs. - When you request erasure, Shopify will only redact personal information (such as name and address). Your anonymized order information will remain intact in case you need it for accounting purposes. --- #### **Shopify Anonymize Integration** This integration allows you to automate deletion requests of user data from Shopify. The integration will  Anonymize  the following data in the Shopify Customer object: - Name - Address - Email - Phone number - Notes Getting a copy of a user’s data using the integration includes: - Customer data - Orders --- #### **Before you start** - Make sure your MineOS plan supports integrations. - Make sure you are the store owner. #### **Setting up** *Note: If you have trouble with any of the steps below, you can read the [detailed Shopify guide.](https://help.shopify.com/en/manual/apps/custom-apps)* 1. From your Shopify admin, go to [**Apps**](https://www.shopify.com/admin/apps). 2. Click **Develop apps**. 3. Click **Allow custom app development**. 4. Read the warning and information provided, and then click **Allow custom app development**. 5. Click **Create app** and type "**MineOS**" as the app name: ![](https://docs.mineos.ai/hs-fs/hubfs/image-png-Feb-16-2022-08-53-16-81-AM.png?width=520&name=image-png-Feb-16-2022-08-53-16-81-AM.png) 6. Open **“Configure admin API scopes”** and add the following scopes: 1. Customers: write\_customers, read\_customers 2. Draft orders: write\_draft\_orders, read\_draft\_orders 3. Orders: read\_orders 7. Make sure your scopes are configured exactly like this screenshot: ![](https://docs.mineos.ai/hs-fs/hubfs/image-png-Feb-16-2022-08-49-50-04-AM.png?width=421&name=image-png-Feb-16-2022-08-49-50-04-AM.png) 8. Click **Save**. 9. Open "**API Credentials"** and click **Install app**. 10. Reveal the **admin API access token** and copy it (you will paste it in MineOS). 11. Set up automatic order archiving (for more information see here: https://help.shopify.com/en/manual/checkout-settings/order-processing). This step is required in order to allow completed orders to be deleted.   **Configuring MineOS** 1. Login to your MineOS account. 2. Go to **“Data Inventory” -\> "Data Sources"** and search for **“Shopify"** 3. Enable **"Handle this data source in privacy requests"** and click **"Integration"** as the handling style. 4. Select the **"Shopify Delete"** integration type. 5. Paste the **admin API access token**. 6. Type in your **Shopify store URL** (example: *https://{ShopName}.myshopify.com).* 7. Click ***“*****Test your integration”** and click “**Save.**” ![](https://docs.mineos.ai/hubfs/image-png-Jan-17-2023-05-19-19-9315-PM.png) That’s it! MineOS is now connected to your Shopify account. You can now quickly delete your customers’ data from Shopify. **Tip**💡If the integration didn’t succeed, make sure the API Scopes and shop URL are correct. **Note**: Once a request for erasure has been sent, a 10 day buffer period will commence until the erasure takes place. During this period the request can be canceled. To cancel a pending request, contact Shopify Support with your store information and relevant customer ID. #### **What’s next?** Read more about the deletion process using integrations [here](https://help.portal.saymine.com/knowledge/managing-deletion-requests-using-integrations). Read more about the get a copy process using integrations [here](https://help.portal.saymine.com/knowledge/managing-copy-requests-using-integrations).   Talk to us if you need any help with Integrations via our chat or at [portal@saymine.com](mailto:portal@saymine.com), and we’ll be happy to assist!🙂 - [Data Inventory](https://docs.mineos.ai/knowledge/data-inventory#main-content) - [Systems](https://docs.mineos.ai/knowledge/data-inventory#systems) - [Data types](https://docs.mineos.ai/knowledge/data-inventory#data-types) - [Activities](https://docs.mineos.ai/knowledge/data-inventory#activities) - [Compliance Operations](https://docs.mineos.ai/knowledge/compliance-operations#main-content) - [Compliance reports](https://docs.mineos.ai/knowledge/compliance-operations#compliance-reports) - [Policies & alerts](https://docs.mineos.ai/knowledge/compliance-operations#policies-alerts) - [Risk assessments](https://docs.mineos.ai/knowledge/compliance-operations#risk-assessments) - [DSR Handling](https://docs.mineos.ai/knowledge/dsr-handling#main-content) - [Setting Up Channels](https://docs.mineos.ai/knowledge/dsr-handling#setting-up-channels) - [Configuring Responses](https://docs.mineos.ai/knowledge/dsr-handling#configuring-responses) - [Processing Requests](https://docs.mineos.ai/knowledge/dsr-handling#processing-requests) - [Audit & Reporting](https://docs.mineos.ai/knowledge/dsr-handling#audit-reporting) - [Setting Up Rights & Workflows](https://docs.mineos.ai/knowledge/dsr-handling#setting-up-rights-workflows) - [Integrations](https://docs.mineos.ai/knowledge/integrations#main-content) - [General information](https://docs.mineos.ai/knowledge/integrations#general-information) - [Settings & Security](https://docs.mineos.ai/knowledge/settings-security#main-content) - [Security](https://docs.mineos.ai/knowledge/settings-security#security) - [Your Account](https://docs.mineos.ai/knowledge/settings-security#your-account) - [Developers Documentation](https://docs.mineos.ai/knowledge/developers-documentation#main-content) - [Portal for developers](https://docs.mineos.ai/knowledge/developers-documentation#portal-for-developers) - [Webhook](https://docs.mineos.ai/knowledge/developers-documentation#webhook) - [Other](https://docs.mineos.ai/knowledge/developers-documentation#other) - [Release Notes](https://docs.mineos.ai/knowledge/release-notes) - [Consent Management](https://docs.mineos.ai/knowledge/consent-management) [![Frame 1948756858](https://docs.mineos.ai/hs-fs/hubfs/Frame%201948756858.png?width=62&height=40&name=Frame%201948756858.png "Frame 1948756858")](https://mineos.ai/) Copyright © 2026, "MineOS" (Saymine Technologies Inc)