--- title: Salesforce Commerce Cloud DSR Integration description: Automating your privacy request fulfillment by integrating MineOS to Wootric --- [Skip to content](https://docs.mineos.ai/knowledge/sfcc-dsr-integration#main-content) [![Mine](https://docs.mineos.ai/hs-fs/hubfs/Frame%201948756858.png?width=62&height=40&name=Frame%201948756858.png)](https://docs.mineos.ai/knowledge) Open main navigation Close main navigation Hello! How can we help you? - There are no suggestions because the search field is empty. 1. [Help center](https://docs.mineos.ai/knowledge) 2. [Integrations](https://docs.mineos.ai/knowledge/integrations) # Salesforce Commerce Cloud DSR Integration ## Automating your privacy request fulfillment by integrating MineOS to SFCC This integration allows you to automate privacy requests for SFCC.   #### **What this integration does?** - Deletion requests are automated by searching a Customer object with a matching email address and deleting it. - Copy requests are automated by sending the customer a copy of the matched Customer object by email address. #### **Before you start** - Make sure your MineOS plan supports integrations. - Make sure you have sufficient permissions to create the OCAPI client #### **Creating SFCC OCAPI Credentials** 1. **Create the API Client (Account Manager)** The Client ID and Secret are generated in the centralized user management system for Salesforce B2C Commerce Cloud, the Account Manager. 1. **Access Account Manager:** Log in to Account Manager (requires the **Account Administrator** role). 2. **Navigate:** Go to the API Client section/tab. 3. **Generate Credentials:** Click to Add API Client. - The system will automatically generate the unique **Client ID**. - You must create a strong, complex **Client Secret** (password). 4. **Secure Storage:** Immediately record and **securely store both the Client ID and Client Secret.** Treat the Client Secret as you would a confidential password. 2. **Configure Data API Permissions**  After creation, you must grant this new client access to the specific resources it needs (customer data) within the Commerce Cloud instance's Business Manager. 1. **Access Business Manager:** Log in to your Commerce Cloud instance's Business Manager. 2. **Navigate to OCAPI Settings:** Go to Administration \> Site Development \> Open Commerce API Settings. 3. **Select Data API**: Choose the Data API tab. 4. **Add Client Configuration:** Find the setting for the Data API. You will likely modify a JSON document or use a structured interface to add a new configuration block for your generated Client ID. 5. **Define Access and Methods:** Configure the following access rules under the Data API for your new Client ID: | **Setting** | **Value** | **Purpose** | | --- | --- | --- | | **`resources`** | `/customers` and `/customers/*` | This grants access to the core customer data endpoints. | | **`read_scope`** | `(usually global)` | Allows the client to **retrieve** customer data (read). | | **`write_methods`** | `["DELETE"]` (and potentially `["POST", "PATCH"]` if you're also creating/updating) | Allows the client to perform **deletion** actions on customer records. | #### **Configure MineOS Integration:** 1. Go to your *Inventory* in MineOS. 2. Add Salesforce if it doesn't exist there. 3. Add a new integration instance and choose ***SFCC OCAPI - DSR*** as the Integration Type. Click Setup Integration.  ![1-2](https://docs.mineos.ai/hs-fs/hubfs/1-2.png?width=670&height=426&name=1-2.png) 4. Insert your Client Id and Secret from the previous section: ![3-1](https://docs.mineos.ai/hs-fs/hubfs/3-1.png?width=670&height=300&name=3-1.png) 5. Insert The customer list id you choose to retrieve and delete contact data from.  Note: To use multiple list ids, you can create how many integration instances you need. ![2-2](https://docs.mineos.ai/hs-fs/hubfs/2-2.png?width=670&height=299&name=2-2.png) 6. Click Finish.   That's all for today!    **What's next?** Read more about the deletion process using integrations [here](https://help.portal.saymine.com/knowledge/managing-deletion-requests-using-integrations). Read more about the get a copy process using integrations [here](https://help.portal.saymine.com/knowledge/managing-copy-requests-using-integrations). Talk to us if you need any help with Integrations via our chat or at [portal@saymine.com](mailto:portal@saymine.com), and we'll be happy to assist!🙂   - [Data Inventory](https://docs.mineos.ai/knowledge/data-inventory#main-content) - [Systems](https://docs.mineos.ai/knowledge/data-inventory#systems) - [Data types](https://docs.mineos.ai/knowledge/data-inventory#data-types) - [Activities](https://docs.mineos.ai/knowledge/data-inventory#activities) - [Compliance Operations](https://docs.mineos.ai/knowledge/compliance-operations#main-content) - [Compliance reports](https://docs.mineos.ai/knowledge/compliance-operations#compliance-reports) - [Policies & alerts](https://docs.mineos.ai/knowledge/compliance-operations#policies-alerts) - [Risk assessments](https://docs.mineos.ai/knowledge/compliance-operations#risk-assessments) - [DSR Handling](https://docs.mineos.ai/knowledge/dsr-handling#main-content) - [Setting Up Channels](https://docs.mineos.ai/knowledge/dsr-handling#setting-up-channels) - [Configuring Responses](https://docs.mineos.ai/knowledge/dsr-handling#configuring-responses) - [Processing Requests](https://docs.mineos.ai/knowledge/dsr-handling#processing-requests) - [Audit & Reporting](https://docs.mineos.ai/knowledge/dsr-handling#audit-reporting) - [Setting Up Rights & Workflows](https://docs.mineos.ai/knowledge/dsr-handling#setting-up-rights-workflows) - [Integrations](https://docs.mineos.ai/knowledge/integrations#main-content) - [General information](https://docs.mineos.ai/knowledge/integrations#general-information) - [Settings & Security](https://docs.mineos.ai/knowledge/settings-security#main-content) - [Security](https://docs.mineos.ai/knowledge/settings-security#security) - [Your Account](https://docs.mineos.ai/knowledge/settings-security#your-account) - [Developers Documentation](https://docs.mineos.ai/knowledge/developers-documentation#main-content) - [Portal for developers](https://docs.mineos.ai/knowledge/developers-documentation#portal-for-developers) - [Webhook](https://docs.mineos.ai/knowledge/developers-documentation#webhook) - [Other](https://docs.mineos.ai/knowledge/developers-documentation#other) - [Release Notes](https://docs.mineos.ai/knowledge/release-notes) - [Consent Management](https://docs.mineos.ai/knowledge/consent-management) [![Frame 1948756858](https://docs.mineos.ai/hs-fs/hubfs/Frame%201948756858.png?width=62&height=40&name=Frame%201948756858.png "Frame 1948756858")](https://mineos.ai/) Copyright © 2026, "MineOS" (Saymine Technologies Inc)